“The reason people find it so hard to be happy is that they always see the past better than it was, the present worse than it is, and the future less resolved than it will be” - Frances Rodman
Uchiha Itachi Quote to Naruto
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Uchiha Itachi (to Uzumaki Naruto): "You don't become Hokage in order to be acknowledge by the village; the one who is acknowledged by everyone in the village becomes the Hokage"
Although the services provided by an organization are very diverse, they have accounted for the performance of the organization (Kotler and Keller, 2007). There have been an increasing number in organizations that are selling services (Rotfeld, 2001). Since the early 1980’s, various author have recommended different service types based on different criterion (Chowdhary and Prakash, 2007). Kotler and Keller (2007) defined service as ‘any activity or benefit that one party can offer to another which is essentially intangible and does not result in the ownership of anything.’ Edvardsson (1998) suggest service to be viewed from the customer perspective as it is them who determines of the quality of the service provided. Service is very important in today context as it is the key for attracting new customers and retaining of existing ones. Bad service experience forces customers to switch the brand or the service provider in search for the one who provides them with satisfaction (Michel e
Naruto : Shut up you idiots!! None of you guys could do something this horrible. But i can. I am incredible!!! Iruka Sensei: You Dumbass! Don’t invent stupid skills! (to Naruto after he shows ‘Sexy No Jutsu’) Naruto: One day i am going to get the Hokage name and then i’m going to surpass all the previous Hokages! Mizuki: 12 years ago .. you know about the demon fox being sealed right? A new rule was created for this village. T9he rule is that nobody is allowed to talk about the fact that you are the demon fox. 3rd Hokage: He has never known a parent’s love and is hated by all the villagers because of that incident. So to get attention, he makes a lot of trouble. He’s seeking acknowledgement of his existance, in any possible way. Iruka Sensei: After my parents died, there was nobody to compliment me or acknowledge me. I was so sad. I would always act like an idiot to get people’s attention since i wasn’t able to do well in things like school and get atten
IT governance is aligning the IT strategy of an organization with its overall strategy so that it meets its goal and objective (Wallace and Webber, 2009). IT governance inherits characteristic from corporate governance and IT management to ensure transparency of management and control of IT assets through corporate governance and effective management of IT resources and efficiency through the IT management (Carter-Steel, 2009). For the successful implementation of an IT Governance framework three elements are essential: structures, processes and mechanism. Structure defines roles and responsibilities of committees of IT planning and operation. Process is the strategic planning of IT system and management of monitoring, control and process definition tools such as ITIL. Mechanism defines the relationship between IT and business. The specific combination of structure processes and mechanism is the IT Governance framework (Fernández and Llorens, n.d.). There are many frameworks and
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